A new law set to take effect July 1 will add an oversight mechanism to the state’s existing telephone and text message solicitation framework to help legislators determine if the Tennessee Public Utility Commission’s Do Not Call/Do Not Text Register and other solicitor obligations set in state law are working as intended.
HB2408, which was carried by Republicans Rep. Charlie Baum and Sen. Dawn White, requires the Commission to deliver an annual report on compliance with the state’s existing telephone and text message solicitation laws.
Solicitors and the businesses that hire them are required to adhere to very specific rules including annual registration with the Commission, strict calling/texting hours of 8 a.m. to 9 p.m., caller ID requirements, usage of the most recent monthly version of the Do Not Call/Text register, and administrative record keeping.

